Users may opt in to receive SMS messages from The VA Group, LLC through the following methods:
- Inquiry Form — https://thevagroup.com/inquiry-form/
- Appointment Booking — https://thevagroup.com/book-an-appointment/
- Website Chat Widget — https://thevagroup.com/
- Contact Forms — https://thevagroup.com/contact-us/
Each message type requires its own consent. Submitting a web form or booking an appointment opts you in to customer-care and transactional messages only. Promotional messages require a separate opt-in (for example, the dedicated promotional checkbox in our website chat widget) and are never bundled with transactional consent.
Customer care / transactional messages
Form, booking, or chat-widget opt-in. These may include:
- Replies to your inquiries
- Customer support
- Appointment reminders
- Account notifications
- Service updates
- Virtual Assistant service communications
- MAVIS AI notifications
Promotional / marketing messages
Separate opt-in only. These may include:
- Special offers
- Service announcements
- Event promotions
Message terms
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for assistance.
Consent is not a condition of purchase.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Contact us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
The VA Group, LLC
Address: 6038 South Topaz St, Suite 2, Las Vegas, NV 89120, United States
Phone: +1 (866) 642-4007
Email: info@thevagroup.com